Testimonials

Customer Testimonial

MELINDA W. & ARLANA J.
Chicago, IL
March 27, 2013

Duval was extremely helpful, courteous and an all around pleasant individual. He made this car buying experience one of the easiest that we have ever had. It has been a pleasure purchasing our new Jeep from Sherman Dodge Chrysler Jeep RAM.

Customer Testimonial

CHAD T.
Naperville, IL
March 27, 2013

Everything went great and easy! A+++!

Customer Testimonial

SIERRA
Cicero
March 27, 2013

Very honest! More than helpful and efficient. Went over and beyond to ensure customer satisfaction! Will most definitely tell others about the awesome service.

Customer Testimonial

JENELL C
Addison, IL
March 27, 2013

Bobby Caputo is an EXCELLENT salesman! Appreciate everything! Thanks for the chicken!

Customer Testimonial

JOANN
Chicago
March 27, 2013

Luis Cavazos took great care of us. He showed Bill only what he asked to see. Once he showed us the beautiful Jewel 300, we realized that this was "the" car for our retirement years! Thanks for your patience and a great deal!!

Customer Testimonial

Maryann
Des Plaines 01.20.13
March 27, 2013

“Donnie, it was A PLEASURE TO MEET YOU AND TO DO BUSINESS WITH YOU. You certainly have a passion for your trade and your knowledge of the products you sell is quite impressive. Purchasing this car from you was probably the best sales experience Greg and I have ever had and that in a great part is due to your excellent follow-through and customer care.”

Customer Testimonial

Dave R
Evanston, IL
March 27, 2013

Sherman Dodge Chrysler Jeep was awesome to deal with when I wanted to buy my New 2010 Sprinter Van. They took the time to explain the different types of Sprinter Vans that I was looking at and offered suggestions as to which would be better for me due to warranties, life of vehicle, etc. And I got to drive my NEW Sprinter Van off of the show room floor! That's a thrill in within itself since this is my 3rd purchase from Sherman Dodge Chrysler Jeep. The Commercial Vehicle Manager, Walter Salcedo made sure our dealership experience exceeded our expectations at Sherman Dodge. Thank You Sherman Dodge for making our purchase the Best Car Buying experience that we have ever had!

Customer Testimonial

Kevin
Skokie, IL
March 27, 2013

My car was having trouble starting so I went in for a service call without an appointment. They were extremely busy but they did not rush me and fit me in. They explained everything they were going to check and assured me that they would call me with price and ask before performing any work. They did everything they said and I felt they cared about my car and business. My experience was positive and I will definitely be back. I felt the pricing was appropriate for the work required.

Customer Testimonial

Larry
Wilmette, IL
March 27, 2013

The service person I worked with was very courteous and friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased five autos from Sherman and each time the experience has been great.

Customer Testimonial

Pat
Lincolnwood, IL
March 27, 2013

We bought a Dodge Caravan from this dealer and were very pleased with both the sales people and the finance department. The sales people were very knowledgeable and helpful and there was a large selection to choose from on the lot. We would definitely recommend this dealer to anyone who needs a car.

Customer Testimonial

Tiffani Jones
Evanston, IL
March 27, 2013

I was very pleased with the service when I went in. I was with the VIP manager, and he made me feel really comfortable and offered me refreshments. The salesperson was very friendly and he worked really hard to get me financed. I was pleased with the price of the car and I got a reasonable monthly payment. AWESOME!!

Customer Testimonial

Jack
Skokie, IL
March 27, 2013

I went in to buy a pre-owned vehicle because I didn't have much money to spend. Turned out that with little money I had and the car I was driving, I was able to purchase a BRAND NEW 2010 Jeep Commander AND keep my payments close to what they were. Ryan, the guy I spoke to on the phone, was very helpful and had a very relaxed and calm voice which made him seem like he was on my side. Jose, my sales person, got me in and out of the dealership quick and painlessly. Thanks, Sherman Dodge, and I'll see you when I come back for any oil change!!

Customer Testimonial

Steve J
Chicago
March 27, 2013

I have had some very disappointing trips back and forth to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of an ad in the paper I saw. I spoke with a customer service rep. named Steve; he was knowledgeable and very helpful. He set me up with an appointment with the VIP manager, Mike Kuhn. When I got there I could not believe how quickly everything was expedited. They did not tell me a bunch of lies and I drove home in my Dodge Caliber. I would highly recommend this dealership for any of your car needs, and I will be back for my next car as well.

Customer Testimonial

Jim
Evanston, IL
March 27, 2013

Lanny was a terrific sales person. He was very helpful and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. Our overall experience was very positive not high pressure and stressful as car buying can be. We would recommend Sherman Dodge and Lanny to our friends for sure!!

Customer Testimonial

Ben
Skokie, IL
March 27, 2013

I was buying my first new car and was very nervous. The salesmen, Franklin was very friendly and put me at ease. He helped me purchase a Chrysler 200. I was pleased at the professional way I was treated. Thank you so much!!

Customer Testimonial

Derek
Morton Grove, IL
March 27, 2013

Nice hospitality, customer satisfaction, and guarantees. Their willingness to win you over with their amazing deals (whether you have bad, or good credit), but it's always going to be a go (all smiles at the end of your meeting with your sales person and their team).

Customer Testimonial

Michelle
Evanston, IL
March 27, 2013

I called Sherman Dodge because a belt broke on my car and they called a reasonably priced towing company to bring my car in for service. My mechanic, Stan was great! He explained what had happened to the belt, in a way I could understand, and told me he would complete the job as quickly as possible, which was within 2 hours. Great job, great place!

Customer Testimonial

Danielle
IL
March 27, 2013

Walked in to get a brand new Jeep Patriot. Knew exactly what car I wanted but it wasn't in stock. Got to test drive lower end model, all good. Meanwhile worked on the deal. Let's just say they came about 1/3 down off the sticker price (amazing). Excellent credit is my bargaining power, plus I'm in Sales myself so I have a good handle on these things. Keith Coggins (my Salesman) wrote down all the options I wanted on the car, said he had a car someplace that he can get to me in a couple of days. I signed the paperwork (NO TRICKS on their end in the finance office, smooth sailing with the monthly payment as promised by the Salesman and manager Tony Sherman upfront). Turns out Keith made an honest mistake and got me a vehicle that didn't have one of the options I specifically requested. No prob. They tried for 2 days to find my exact car, when they couldn't they specially ordered it. 2 days later a close by dealership got the exact car I wanted. Sherman (Tom Segreti) went out of their way to purchase that car from them, I came in and got the same deal they voided from a few days ago. NO TRICKS, no strings, no bull sh!t. I was up front with them (told them how I like to do business and I don't like to be crossed) and they were up front with me. They ALWAYS answered my numerous calls and called me back exactly when they said they were going to call. I never had to wait around. Great Customer Service. Keith (Salesman) was great. He took his time and didn't try to turn the other way when problems arose. Tom Segreti (Gen Manager) worked real hard to get my car in. Again, the original price was honored, NO tricks up their sleeve.

Customer Testimonial

Robert R
Skokie, IL
March 27, 2013

I took my Sprinter RV conversion in for incorrect speedometer reading. They took it in, advised me it might be an hour before they could look at it. It only took a little over 1/2 hour to check out and about an hour to re-calibrate the speedometer. I had taken it to another sprinter dealer, and they said it was done, not so-same as before. It was great to find a dealer that gets it right THE FIRST TIME. Great job Sherman Dodge service department.

Customer Testimonial

Isabelle,
Skokie, IL
March 27, 2013

I just love Sherman Dodge. They are the best. Awesome staff and they gave me a great price for my Dodge Caliber. I am so happy with my new car. Thanks Sherman Dodge!!

Customer Testimonial

Chase
IL
March 27, 2013

I purchased a used Yukon last week and LOVE the truck! Got a great price, thank you Sherman Dodge! If you go there ask for Anthony in Sales.

Customer Testimonial

Albert
Niles, IL
March 27, 2013

Purchased a Grand Cherokee where I received an excellent deal along with great customer service. I was in and out in no time--that made me able to enjoy my day and new ride! Was the right spot to buy a vehicle!

Customer Testimonial

Madeline
March 27, 2013

Wonderful Experience: Our purchase through this dealership was excellent one of the best we have ever had. The whole experience was made very easy by our wonderful salesman, Walter. Very easy going, never felt rushed or pushed through the deal. An all around good experience for everyone. Thanks!!



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