- Dave R, Evanston, ILSherman Dodge Chrysler Jeep was awesome to deal with when I wanted to buy my New 2010 Sprinter Van. They took the time to explain the different types of Sprinter Vans that I was looking at and offered suggestions as to which would be better for me due to warranties, life of vehicle, etc. And I got to drive my NEW Sprinter Van off of the show room floor! That's a thrill in within itself since this is my 3rd purchase from Sherman Dodge Chrysler Jeep. The Commercial Vehicle Manager, Walter Salcedo made sure our dealership experience exceeded our expectations at Sherman Dodge. Thank You Sherman Dodge for making our purchase the Best Car Buying experience that we have ever had!
- Kevin, Skokie, ILMy car was having trouble starting so I went in for a service call without an appointment. They were extremely busy but they did not rush me and fit me in. They explained everything they were going to check and assured me that they would call me with price and ask before performing any work. They did everything they said and I felt they cared about my car and business. My experience was positive and I will definitely be back. I felt the pricing was appropriate for the work required.
- Larry, Wilmette, ILThe service person I worked with was very courteous and friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased five autos from Sherman and each time the experience has been great.
- Pat, Lincolnwood, ILWe bought a Dodge Caravan from this dealer and were very pleased with both the sales people and the finance department. The sales people were very knowledgeable and helpful and there was a large selection to choose from on the lot. We would definitely recommend this dealer to anyone who needs a car.
- Tiffani Jones, Evanston, ILI was very pleased with the service when I went in. I was with the VIP manager, and he made me feel really comfortable and offered me refreshments. The salesperson was very friendly and he worked really hard to get me financed. I was pleased with the price of the car and I got a reasonable monthly payment. AWESOME!!
- Jack, Skokie, ILI went in to buy a pre-owned vehicle because I didn't have much money to spend. Turned out that with little money I had and the car I was driving, I was able to purchase a BRAND NEW 2010 Jeep Commander AND keep my payments close to what they were. Ryan, the guy I spoke to on the phone, was very helpful and had a very relaxed and calm voice which made him seem like he was on my side. Jose, my sales person, got me in and out of the dealership quick and painlessly. Thanks, Sherman Dodge, and I'll see you when I come back for any oil change!!
- Steve J, ChicagoI have had some very disappointing trips back and forth to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of an ad in the paper I saw. I spoke with a customer service rep. named Steve; he was knowledgeable and very helpful. He set me up with an appointment with the VIP manager, Mike Kuhn. When I got there I could not believe how quickly everything was expedited. They did not tell me a bunch of lies and I drove home in my Dodge Caliber. I would highly recommend this dealership for any of your car needs, and I will be back for my next car as well.
- Jim, Evanston, ILLanny was a terrific sales person. He was very helpful and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. Our overall experience was very positive not high pressure and stressful as car buying can be. We would recommend Sherman Dodge and Lanny to our friends for sure!!
- Ben, Skokie, ILI was buying my first new car and was very nervous. The salesmen, Franklin was very friendly and put me at ease. He helped me purchase a Chrysler 200. I was pleased at the professional way I was treated. Thank you so much!!
- Derek, Morton Grove, ILNice hospitality, customer satisfaction, and guarantees. Their willingness to win you over with their amazing deals (whether you have bad, or good credit), but it's always going to be a go (all smiles at the end of your meeting with your sales person and their team).
- Michelle, Evanston, ILI called Sherman Dodge because a belt broke on my car and they called a reasonably priced towing company to bring my car in for service. My mechanic, Stan was great! He explained what had happened to the belt, in a way I could understand, and told me he would complete the job as quickly as possible, which was within 2 hours. Great job, great place!
- Danielle, ILWalked in to get a brand new Jeep Patriot. Knew exactly what car I wanted but it wasn't in stock. Got to test drive lower end model, all good. Meanwhile worked on the deal. Let's just say they came about 1/3 down off the sticker price (amazing). Excellent credit is my bargaining power, plus I'm in Sales myself so I have a good handle on these things. Keith Coggins (my Salesman) wrote down all the options I wanted on the car, said he had a car someplace that he can get to me in a couple of days. I signed the paperwork (NO TRICKS on their end in the finance office, smooth sailing with the monthly payment as promised by the Salesman and manager Tony Sherman upfront). Turns out Keith made an honest mistake and got me a vehicle that didn't have one of the options I specifically requested. No prob. They tried for 2 days to find my exact car, when they couldn't they specially ordered it. 2 days later a close by dealership got the exact car I wanted. Sherman (Tom Segreti) went out of their way to purchase that car from them, I came in and got the same deal they voided from a few days ago. NO TRICKS, no strings, no bull sh!t. I was up front with them (told them how I like to do business and I don't like to be crossed) and they were up front with me. They ALWAYS answered my numerous calls and called me back exactly when they said they were going to call. I never had to wait around. Great Customer Service. Keith (Salesman) was great. He took his time and didn't try to turn the other way when problems arose. Tom Segreti (Gen Manager) worked real hard to get my car in. Again, the original price was honored, NO tricks up their sleeve.
- Robert R, Skokie, ILI took my Sprinter RV conversion in for incorrect speedometer reading. They took it in, advised me it might be an hour before they could look at it. It only took a little over 1/2 hour to check out and about an hour to re-calibrate the speedometer. I had taken it to another sprinter dealer, and they said it was done, not so-same as before. It was great to find a dealer that gets it right THE FIRST TIME. Great job Sherman Dodge service department.
- Isabelle, Skokie, ILI just love Sherman Dodge. They are the best. Awesome staff and they gave me a great price for my Dodge Caliber. I am so happy with my new car. Thanks Sherman Dodge!!
- Chase, ILI purchased a used Yukon last week and LOVE the truck! Got a great price, thank you Sherman Dodge! If you go there ask for Anthony in Sales.
- Albert, Niles, ILPurchased a Grand Cherokee where I received an excellent deal along with great customer service. I was in and out in no time--that made me able to enjoy my day and new ride! Was the right spot to buy a vehicle!
- MadelineWonderful Experience: Our purchase through this dealership was excellent one of the best we have ever had. The whole experience was made very easy by our wonderful salesman, Walter. Very easy going, never felt rushed or pushed through the deal. An all around good experience for everyone. Thanks!!
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